Materiality Assessment (G4-18)
Several Arizona Chemical stakeholders influenced the selection of Aspects to be included in the 2014 Arizona Chemical Sustainability Report.
- CEO – The Arizona Chemical CEO provided guidance from the outset of the project. He defined the company’s objectives and strategies in the context of sustainability so that the report content, including material Aspects, align with the corporate vision.
- Sustainability Team – Our Sustainability Team is comprised of employees from the Netherlands and the U.S. who represent key functions: Environment, Health and Safety (EHS), Commercial/Sales, Customer Service, Finance, Human Resources and Procurement. Each of our business units was included in the Commercial discussions.
- Team members met as a group and individually with the team leaders to discuss concerns, interests and opportunities raised by their stakeholders. Prior to the meeting we surveyed the Commercial team to gain their perspectives on customer thinking about sustainability priorities for Arizona Chemical. For the purpose of determining materiality, additional input was provided by representatives of the Product Responsibility, Risk Management, Quality and Internal Audit functions.
- We discussed each of the GRI Categories and Aspects and their relevance to our company based on the internal and external impacts of each activity. We also reviewed customer questionnaires to ensure that we incorporated their priorities. Based on the team’s experiences, knowledge of our stakeholders, awareness of our impacts, and analysis of input received throughout the year specifically in relation to the materiality assessment, we ranked the Aspects and identified which we considered most significant. In addition, we identified topics that were priorities and that we wanted to discuss but that were not directly addressed in a GRI Aspect or Indicator.
- SWOT Analysis – To reaffirm that we had selected the most material Aspects, we developed a SWOT analysis. After assessing our strengths, weaknesses, opportunities and challenges, we matched each with the GRI Aspects. This served as an extra checkpoint to assure that we were covering corporate priorities and areas in which we had an internal or external influence.
- Senior Executives – The leader of the Sustainability Team shared results of the Aspect selection and the SWOT analysis with the CEO and the senior managers on the Global Lead Team. This group endorsed the topics selected as being most material. They agreed that they adequately reflected interests of each of our primary stakeholder groups and that they were significant enough to warrant reporting. In addition, to be more transparent with stakeholders, they agreed to report on several sensitive topics.
We identified the following material aspects, all of which are of concern and affect our internal and external stakeholders. (G4-19, G4-20, G4-21)
- Economic Performance
- Effluents and Waste
- Labor Practices and Decent Work
- Occupational Health and Safety
- Training and Education
- Local Communities
- Product Responsibility
- Customer Health and Safety
- Product Service and Labeling